Common Problems
- I have promotional packs and don't know where to claim them.
- I am trying to claim a Hearthstone promotional pack but am receiving an error.
You can claim a total of 15 free promotional packs for Hearthstone.
If you attempt to claim card packs cross-region, you may experience a delay if the other region is offline or in maintenance. You'll receive the cards once the other region comes back online.
Claiming Keys
- Enter the key on the Code Redemption page.
- Select the region for your packs.
Note: You must install Hearthstone and complete the tutorial to receive your promotional packs.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!