Common Problems
- I missed the presale period, how can I get the exclusive items?
- I didn't buy the preorder for the next expansion in time, can I still get the bonuses?
Presale bundles are removed from the Shop when the product is officially released. If you missed a presale, Customer Support cannot assist with granting any exclusive presale items.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!