BLZBNTBNU00000007

Updated: 3 years ago
Article ID: 34402
Product:

Common Problems

This game is running or being used by the Battle.net desktop app. Either cancel or try uninstalling again when it's finished.
Error code: BLZBNTBTS0000005E

The Battle.net desktop appĀ tried to perform an action that conflicts with a process already running. For example, uninstalling the game while actively playing it.

  1. Wait for the current process to complete, and try again.
  2. Restart the Battle.net desktop app to clear any stalled Agent processes.
  3. This error may occur when the Battle.net desktop app is required but not installed. Please download and install this application and test again.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.