Use the steps below to troubleshoot installation issues for Blizzard games.

This error occurs when you have connected to our patch server but you cannot download patch information.

What to do if you can't resync your authenticator.

How to read and analyze WinMTR data in order to track down a potential connection issue.

How to read and analyze Pingplotter data in order to track down a potential connection issue.

Troubleshooting steps for communication and transmission errors.

How to check the linked status of your Twitch account.

What to do if your ticket is stuck and you can't remove it

How to see if your Microsoft Account and Battle.net Account have been correctly linked for Game Pass

Recovering a Battle.net Account when the email address has been forgotten