During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.
The Blizzard App will launch but will indefinitely load the games information with the message, "Loading Account Information."
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.