What to do if you have trouble with the captcha

The Blizzard Update Agent could not install in the specified folder location.

Unexpected Blizzard Update Agent errors.

What to do if you receive an error that your code is already claimed in your account.

How to obtain error logs for Blizzard games

You have attempted to connect to an invalid server. If this problem persists, please contact Customer Support.

How to install a Blizzard game you already own on a different computer

If you do not have a decryption key, check the installation instructions for a point of contact.

Troubleshooting steps for disconnections in Overwatch 2

We're having trouble starting the Battle.net desktop app. Please try again. If the problem persists, try restarting your computer.