What to do if you are being asked to repurchase a game you already own.

Retail game box was purchased and is missing the game key.

What to do if you are seeing an error after starting the game

Use the steps below to troubleshoot installation issues for Blizzard games.

Troubleshooting a scenario where your Blizzard games are uninstalled every time you restart the computer

Troubleshooting for when an in-game shop screen is all black or blue

Information on transferring an account between a parent or legal guardian and a child

What to do if you purchase Call of Duty but you cannot see it in your Battle.net app

Information to resolve a Game Pass error while playing a Blizzard game.

Troubleshooting steps for connection issues in Hearthstone