Information on transferring an account between a parent or legal guardian and a child

Troubleshooting for when an in-game shop screen is all black or blue

Based on your location, children under a certain age cannot own a Battle.net account.

Information on how to create a Battle.net Account for yourself or on behalf of your child

Follow these helpful tips to secure your account.

Explains the Real ID service, including limitations and how-tos.

How to resolve the "Shop Closed" error in Hearthstone

Blizzard Customer Support cannot lock your account on request

Information on how to change the registered Battle.net account holder name

How to resolve Hearthstone payment errors when buying in-game on a computer or the Battle.net Shop