Information on receiving an error that you cannot use a feature due to parental controls, but you're not actually using parental controls
What to do if you have parental controls on your account but can't remember having added them.
What to do if you forgot your Parental Controls email address
Information about this error when trying to log in
How to update the email for Parental Controls.
General information about the capabilities of Parental Controls.
How to access the Parental Control settings on an account