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Log in with Blizzard allows third-party sites and apps to extend the Blizzard experience and leverage Blizzard services.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.
The Blizzard App will launch but will indefinitely load the games information with the message, "Loading Account Information."
If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.