How to manage your Battle.net profile visibility and chat settings
This article explains the process of speaking to a customer support representative or Game Master (GM).
Troubleshooting steps for performance problems
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Troubleshooting steps for crash problems
The Blizzard End User License Agreement explains what you may and may not do with a Blizzard account. This article highlights a few passages from the EULA that are most relevant to this policy.
The code of conduct for Blizzard Entertainment forums
A guide on running a traceroute on Windows and Mac.