How to read and analyze WinMTR data in order to track down a potential connection issue.
How to read and analyze Pingplotter data in order to track down a potential connection issue.
Use the steps below to troubleshoot installation issues for Blizzard games.
Types of issues Blizzard Customer Support can help you with on Activision games
Restart the Battle.net desktop app to clear temporary issues that may cause this error.
How to resolve issues with slow patch downloads
Troubleshooting steps for issues installing the PTR client
Troubleshooting issues with your game settings changing back to default when you log back in to the game
A permissions issue is preventing the Battle.net desktop app from renaming a file during an update.