Troubleshooting connection issues based on where it is being routed.
There was a server-side issue downloading a required file.
How to resolve this issue when installing or updating a game
How to read and analyze WinMTR data in order to track down a potential connection issue.
How to read and analyze Pingplotter data in order to track down a potential connection issue.
Use the steps below to troubleshoot installation issues for Blizzard games.
Types of issues Blizzard Customer Support can help you with on Activision games
Restart the Battle.net desktop app to clear temporary issues that may cause this error.
How to resolve issues with slow patch downloads