A temporary pre-authorization charge may be applied when making a digital purchase.

Regional or local taxes may apply to your digital purchases

Information about authorization holds on your bank statement

What to do if you found a charge on your credit card, bank account statement, or PayPal account that you don't recognize.​​​​​​​

My credit card, bank account or PayPal has a charge from Blizzard that I don't recognize.

Currency conversion and fees by your payment provider may cause you pay more than you expected

Information on why your purchase may not have been discounted.

Information about authorization holds on your bank statement

What to do if you get the error “The Offer is Not Available?” when purchasing a product offered at a discount.

Friend or family member used payment information without permission and I would like a refund for the purchase(s) made