Unable to log in - BLZ51914001

Updated: 18 hours ago
Article ID: 21710

Common Problems

Unable to connect. Please try again later. If the problem persists, please contact technical support.
Error Code: BLZ51914001

Before trying any of the following steps check the BlizzardCS Twitter. If you're experiencing connection or login issues with World of Warcraft, check the Realm Status page. If the service is offline, try again later. If the servers are available, or if your game doesn't have a Service Status page, continue troubleshooting.

If you are unable to connect, or if you are experiencing high latency or frequent disconnects while playing the game, follow the steps below to resolve the issue.

  1. Delete the Battle.net & Blizzard Entertainment Folders
  2. Log in manually from wow.exe
  3. Scan and Repair
  4. User Interface Reset

Tried everything here?

If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources..