Common Problems
- Kruul had 0 hp and still cast Anihilate and killed me
- I died when the boss died
Rewards Not Granted
There are no known issues with this content, and Customer Support cannot assist with granting achievements or rewards. Keep in mind that your character must stay alive until credit is rewarded.
If you discover a new issue, please submit a bug report.
Missing Artifact Appearance
If you completed the Mage Tower Challenge in Legion and you believe you are missing an appearance, these are the most common causes:
1. You unlocked your artifact with a character, and completed the Mage Tower Challenge on a different character. Appearances could only be earned by completing the challenge on the same character that unlocked the artifact.
2. You unlocked the appearances on your current character, then you transferred the character to a different account. Artifact appearances are account wide and remain on the account where they were unlocked, do not transfer with the character. Even if you have the achievement A Challenging Look, the appearances do not follow with your character if you move it to another account.