Crafting Order Not Delivered

Updated: 5 days ago
Article ID: 331001
Product:

Common Problems

  • I requested an item to be recrafted from a guild mate but didn't receive my item.
  • I crafted an item for a guild mate and it was not delivered to the person requesting it.

We have received several reports of this issue and are investigating it. It's likely that the delivery is just delayed, or the item was retrieved and deleted or sold. Be sure to check the item restoration service to see if the item can be restored there.

If you don't receive the item after some time, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.