Received Wrong Item from a Need Roll

Updated: 2 months ago
Article ID: 360097
Product:

Common Problems

  • I rolled need and won this item, but I got something else instead

Our developers have investigated reports regarding this issue and have not identified any bugs. Customer Support will not exchange any loot obtained from a need roll.

If you feel that there is still an issue that needs to be investigated, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.