Common Problems
- I rolled need and won this item, but I got something else instead
Our developers have investigated reports regarding this issue and have not identified any bugs. Customer Support will not exchange any loot obtained from a need roll.
If you feel that there is still an issue that needs to be investigated, please submit a new Bug report.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
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