Mouse or Keyboard Input Lag
Updated: 4 weeks ago
Article ID: 36607
Common Problems
- My mouse is laggy in Overwatch
- There is a delay when I press a key
Our developers are investigating reports of the scroll wheel being unresponsive in World of Warcraft for macOS users. Customer Support does not have a workaround or resolution that can be provided.
For other troubleshooting, please follow the steps below:
- For World of Warcraft, reset your user interface to make sure your files and addons are not corrupted.
- Lowering In-Game Settings can help to reduce strain on your computer's resources.
- Update your drivers and operating system to resolve any compatibility issues.
- Close all other applications to resolve software conflicts and free up resources.
- Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
Advanced Troubleshooting
- Open the Battle.net App, select your game, then click
and select Show in Explorer. - Open the game folder.
- Right-click the game's executable and select Properties.
- Click the Compatibility tab
- Make sure Override high DPI scaling behavior is checked. Select Application from the dropdown list.
- Note: If this option is missing, check if you have Windows updates available.
- Click OK then rerun the game.
Tried everything here?
If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.
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