Common Problems
- I'm trying to use the shop in-game and it keeps giving me an error code
The Overwatch 2 In-Game Shop will sometimes display error codes when there are issues currently affecting it, such as LC-PF59, LCSD29, LC-SE1, etc.
If you encounter an error, please ensure you do not have parental control restrictions enabled, and that you have attempted the solutions to common payment issues. If you still receive an error, report it to us using the Overwatch 2 Bug Report Forum and include any error codes you encounter within your forum post. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them.
If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.
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