Didn't receive all skins from the Masked Mischief Mega Bundle

Updated: 3 weeks ago
Article ID: 377158
Product:

Common Problems

  • Purchased the bundle but only received the soldier skin and not the rest
  • I bought the Masked Mischief bundle and only got one item
  • I am missing skins from the bundle I bought

The Masked Mischief Mega Bundle was charging the cost of one skin, and delivering one skin, while it showed multiple cosmetics would be included. Our developers have fixed the issue that was causing this problem. Players may now return to the shop to purchase the Masked Mischief Mega Bundle again. The bundle price will be adjusted for any items already owned, and correctly deliver the remaining items.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.