All real money purchases are considered final. However, in certain situations you may be able to request a refund for an order. To request a refund:

  1. Log in to the account you purchased the item on.
  2. Go to the Battle.net Support Site.
  3. Select Payments
  4. Select Refunds
  5. Select Continue

The system will review your recent orders and assess if any are eligible for a refund.

If you would like to know the details of when we can—or can't—help out with a refund request, review Blizzard's Refund Policy.