Battle.net Desktop Application Keeps Asking for Password
Common Problems
- After the Authenticator prompt, the app asks me to enter my password again
- After entering my credentials, the app goes back to "Please enter your password"
If you have selected to Appear Offline:
- Launch the Battle.net App
- Click on the Settings icon in the login screen
- Select Use Last Status
If you have a mobile Battle.net Authenticator attached to your account:
- Login to your Account Management Security Settings
- Click Disable next to "Always require authenticator for login"
- Resync the Authenticator
Advanced Troubleshooting
-
Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
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Configure your security software's exception list to allow Blizzard applications to run.
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Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.
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