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If you want to delete your personal information from your account Battle.net you have withdrawn from your membership

Updated: 6 days ago
Article ID: 52739
Product:

Common Problems

  • I want to delete my account
  • I want to delete my personal information immediately without any retention period.

If you cancel your Battle.net account, your personal information will be stored for 30 days (up to 37 days).

If you want to delete all member information, including personal information, from your account Battle.net you have withdrawn from your membership without the retention period, please contact our customer support.


Are there any precautions when requesting membership withdrawal?

1.Before requesting deletion of personal information, you must delete your account yourself. 2. Once the account deletion is completed, you must apply using the authentication method (mobile phone) in your name without logging in.

3. If a legal representative requests immediate deletion of a child's account under the age of 14, a legal guardian document proving the family relationship must be attached.
  • You can send a copy of resident registration or a certificate of family relationship issued within the last 3 months after covering the back of the resident registration number.
4. All purchased or registered products will be removed. Your CD-Key for Overwatch, Call of Duty, Warcraft: Reforged, StarCraft, StarCraft II, Diablo II, Diablo III, etc.) will also be deleted and you will not be able to register or use them with any other Battle.net account.
Also, you will not be able to use Activision games that were accessible through Battle.net. However, this will not delete your linked Activision account and game data. To request deletion of Activision data, please click on the following link:
5. World of Warcraft character name information that is not deleted when withdrawing cannot be reused. This may result in a character that has not been logged in for a long time, and the character name may be reset.