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If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.
Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.
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Troubleshooting black screen crashes in Heroes of the Storm.
We're having trouble starting the Battle.net desktop app. Please try again. If the problem persists, try restarting your computer.
Troubleshooting steps for the "Sorry, we were unable to log you in / Time out communicating with Blizzard Services" error.
Screen blacks out when trying to start the game, or goes straight into minimized.