Battle.net Balance cannot be used to pay for some Blizzard products

How to gain access to the pre-order exclusive in-game bonuses

What to do when you get an Internal Error attempting to access the Shop

What to do if you do not see the option to go to the in-game store in Overwatch 2

Retail game box was purchased and is missing the game key.

What to do if you cannot upgrade Vessel of Hatred edition on Steam

Player can't see the Warcraft battle chest in the store.

What to do if you cannot find the Battle.net Authenticator in your devices store.

Information about the error "There was a problem retrieving items from the store. (Code 396009)."

What to do if players report they no longer have the content (transmog and mounts) from this store purchase