Este artículo no está disponible en español.
A continuación te mostramos la versión en inglés.

Stuck on Fetching CDN Configuration Files

Actualizado: hace 1 año
ID del artículo: 126045

Problemas comunes:

Error: Fetching CDN configuration files

This error occurs when the Blizzard app cannot complete an update due to connection issues, permissions, or because another program is blocking the app. Try the following steps to resolve this error:

  1. Disable any proxies that may interfere with the login module.
  2. Configure your security software's exception list to allow Blizzard applications to run.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Repair Disk Permissions to resolve any permission conflicts with logon modules.
  5. Try creating a new administrator account to resolve permissions issues.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.