英語のものは下記で閲覧できます。
よくある問題
Can't boost my character, I receive "Internal Error"If you recently applied another character service like a transfer or faction change, you must wait 72 hours before you can use a boost.
If you just upgraded your account by purchasing the upgrade in our Shop, you won’t be able to use the free Character Boost until your payment is processed. This should take no more than 24 hours. Please try again tomorrow. You can keep track of the status of your order in your Transaction History.