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During technical troubleshooting, you may need to fully uninstall and reinstall a game. Select your game below, then follow the steps provided.

To reinstall the game, use the CD/DVD or download a new copy. 

 

Diablo II

Windows

  1. Click Start/Windows and select All Programs.
  2. Select the Diablo II Uninstall program from the Diablo II folder.
  3. Check Delete all files in the Diablo II folder.
  4. Click Uninstall.
  5. Go to the directory where Diablo II was previously installed. If the Diablo II folder is still there, right-click the folder and select Delete. 

Mac

  1. Using Finder, go to the /Applications/Diablo II directory,
  2. Move the Diablo II folder to the Trash.
  3. Navigate to ~/Library/Preferences and delete any files associated with Diablo II:
    • Diablo II Preferences
    • Battle.net Preferences
    • BNUpdate Preferences
    • com.blizzard.BNUpdate
  4. Empty the Trash.

StarCraft

 

Windows

  1. Click Start/Windows and select All Programs.
  2. Select the StarCraft Uninstall program from the StarCraft folder.
  3. Check Delete all files in the StarCraft folder.
  4. Click Uninstall.
  5. Go to the directory where StarCraft was previously installed. If the StarCraft folder is still there, right-click the folder and select Delete. 

Mac

  1. Using Finder, go to the /Applications/StarCraft directory.
  2. Move the StarCraft folder to the Trash.
  3. Navigate to ~/Library/Preferences and delete any files associated with StarCraft:
    • StarCraft Preferences
    • Battle.net Preferences
    • BNUpdate Preferences
    • com.blizzard.BNUpdate
  4. Empty the Trash.

Warcraft III

 

Windows

  1. Click Start/Windows and select All Programs.
  2. Select the Warcraft III Uninstall program from the Warcraft III folder.
  3. Check Delete all files in the Warcraft III folder.
  4. Select Uninstall.
  5. Go to the directory where Warcraft III was previously installed. If the Warcraft III folder is still there, right-click the folder and select Delete. 

Mac

  1. Using Finder, go to /Applications/Warcraft III directory,
  2. Move the Warcraft III folder to the Trash.
  3. Navigate to ~/Library/Preferences and delete any files associated with Warcraft III:
    • Warcraft III Preferences
    • Battle.net Preferences
    • BNUpdate Preferences
    • com.blizzard.BNUpdate
  4. Empty the Trash.