If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.

Need to update the phone number on your Battle.net Account?

Use this page if you want to update the mailing address for your Battle.net Account.

How to remove your payment methods from your account

Troubleshooting PayPal payment issues

Battle.net Balance cannot be used to pay for some Blizzard products

Comprehensive troubleshooting for any technical issue you encounter that does not have its own support article

Comprehensive troubleshooting for any technical issue you encounter that does not have its own support article

Player tries to log into wow from battle.net and gets disconnected right away

Troubleshooting for error BLZBNTBNA00000015

Troubleshooting for error BLZBNTBNA00000012

information about issues with making purchases from the Call of Duty in-game shop