Common Problems
- I don’t know how to buy a WoW Token from the character selection screen
- I’ve run out of game time and need more
You can buy a WoW Token from your character selection screen if you run out of game time and have enough gold available.
Requirements
- The available gold must be on a single realm
- You must be logged into the realm where you have the gold
- The gold from all of your characters on a single realm counts toward the total available
- Gold in your mailbox counts toward the total available
How to Purchase a WoW Token from the Character Selection Screen
- Go to World of Warcraft in your Battle.net App
- Use the dropdown menus under Game Version & Account to ensure you are logging into the correct World of Warcraft account and version of the game
- Press the Play button to log into World of Warcraft. You will be taken to the character selection screen
- If the Reactivate Now with Gold option appears on the character selection screen, select that option to add game time and you’re ready to play!
- If the reactivation option does not appear on the character selection screen, you will need to change Realms to the one with enough gold to purchase a WoW Token
- Press the Realms button at the top of the character selection screen
- Select the Realm from the list that you think has enough gold and press Okay to switch to that Realm
- If the Reactivate Now with Gold option appears on the character selection screen, select that option to add game time and you’re ready to play!
- If the reactivation option still does not appear, press the Realms button and try switching through Realms with numbers under the Characters column until you find the Realm with sufficient gold
Limitations
- WoW Tokens are not available in World of Warcraft Classic Era, Anniversary, Hardcore or Season of Discovery.
- You cannot purchase a WoW Token for gold if you already have a WoW Token that was purchased with real money on your account.
- You cannot purchase a WoW Token unless you have spent real money to purchase and use at least 1 month of game time since 2017. The first paid month needs to have fully passed.
See our WoW Token article for a full list of limitations and restrictions.
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Thanks for your feedback!