Loot Chests in Heroes of the Storm
Players can earn loot chests in Heroes of the Storm through the in-game progression system and by using gold.
To obtain loot chests, go to the Main Menu, select Loot Chests, then click Shop. Choose the type of loot chest you want and click Buy Now. Loot chests can only be purchased with gold.
Except for event loot chests, standard loot chests contain four in-game cosmetic items. These items come in four rarity tiers: Common, Rare, Epic, and Legendary. While item drops are randomized, the system ensures that at least one item of each tier appears within a limited number of loot chests. This means the more loot chests a player opens, the more the average rarity of items may shift.
Estimated Drop Rates per Loot Chest:
- Common: ~2.9 items per box
- Rare: ~1 item per box
- Epic: ~1 item every 4.5 boxes
- Legendary: ~1 item every 17.5 boxes
Note: These averages exclude rerolled loot chest rewards, special event loot chests, and loot chests earned from specific progression milestones.
All items obtained from loot chests are cosmetic only and do not provide gameplay advantages.
If you experience any issues with loot chest purchases, please contact Customer Support.