No Reward from World Quest - Shurrai, Atrocity of the Undersea

Updated: 5 months ago
Article ID: 370920
Product:

Common Problems

  • I killed the Shurrai world boss but didn't get any loot
  • I killed Shurrai, but the world quest didn't complete and I didn't get the reward

We have received several reports of this issue and are investigating it. You can try relogging in the quest area to see if that completes the quest for you.

If the quest isn't completed after that, please submit a Bug report. Customer Support is unable to grant quest credit nor provide any potential rewards.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.