Common Problems
- Was outbid, and the auction didn't return me the gold
- The mail icon shows that I have mail, but nothing is there when I check
- After 11.1 launched, my expired auction did not show up in my mailbox
We have received several reports of this issue and can confirm it is not working as intended. The mail is in the mailbox but cannot be seen. Customer Support does not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.
If you discover a new issue, please submit a new Bug report.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
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