Can't Loot Satchel of Frozen Goods

Updated: 2 weeks ago
Article ID: 377973
Product:

Common Problems

  • I cannot loot the item: Frostscythe of Lord Ahune from the bag
  • I opened the chilled satchel but couldn't loot anything from it

We have received several reports of this issue and are investigating it. In the meantime, you can try resetting your user interface to see if that resolves the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.