Troubleshooting steps for resolving payment error in Heroes of the Storm.

Information on error BLZSC2PAY10050216

Player states than they were charged in a different currency than the one selected or displayer when they made the purchase.

War Chests are seasonal and are not always available for purchase.

What to do if a gift purchased in the Battle.net Shop was not delivered.

What to do if you can't see your Battle.net Balance when making purchases.

Why the currency selection screne during check-out does not reflect any discounts or sale price changes

Information about the error "This offer isn't available. Some offers are only available for a limited time, or to specific accounts."

Information about two-factor authentication requested for digital purchases.

Regional or local taxes may apply to your digital purchases