Instructions on how and where to download our games

Information to resolve issues with Diablo IV crashes or freezes on your game console.

Information for issues where a green, yellow, or red circle will show up in game despite the game being fully downloaded.

What to do if you experience the game switching monitor settings from full screen to windowed when launching, or during gameplay for Overwatch.

Troubleshooting for game crashes with error "The application encountered an unexpected error"

Lowering your in-game graphics settings can solve many performance and graphics issues.

How to reset in-game options

This article explains the process of speaking to a customer support representative or Game Master (GM).

What to do if you are being asked to repurchase a game you already own.

Parental controls may prevent purchases on your account.