What to do if you didn't receive a Hearthstone product after purchasing it on the Battle.net Shop or in-game on a desktop computer

Information about why these products may be unavailable for purchase

What to do if you're having trouble completing the Missing Relics quest

If "Reins of the Snowfluff Dreamtalon" isn't offered by Talisa Whisperbloom

Some payment methods can't be used for recurring subscriptions

Information on buying the Arclight Booster after it was reclaimed

Purchased Heroes of the Storm Gems for the Wrong Region

What to do if you buy a Hearthstone product on the wrong region

Battle.net balance can't be used in the mobile version of the game.

What to do when you are unable to complete a payment and you haven't received any error during your purchase attempt