How to assist players who want to split their game-time or move the remainder of their game-time to another account

Player is looking to transfer the character to the correct realm at no cost

What to do when you are not able to invite a friend to play together from your Social list even though you are both on the same region and game version

What to do when friend requests are not working

How to recover a Real ID contact deleted in error

How a friend can contact Customer Support when she/he can't log in.

Troubleshooting for issues loading the BattleTag or Real ID friend list

Troubleshooting problems with the Battle.net friends list

Troubleshooting issues with sending and receiving new Battle.net friend requests

What to do if you can't send a friend request to a recent opponent in Hearthstone.