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Need to update the phone number on your Battle.net Account?
Update mailing address セルフサービスUse this page if you want to update the mailing address for your Battle.net Account.
Change Your Email Address セルフサービスChange your Battle.net Account email address.
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What to do if your purchase made with a PaysafeCard failed.
Convenience store payment, Battle Coin prepaid card, and KakaoTalk gifting (Battle Coin) payment informationThis is information regarding convenience-store payments, Battle Coin prepaid cards, and KakaoTalk Gift (Battle Coin) payments.
Wrong Payment Method ChosenWhat to do if you have selected the wrong payment method
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Troubleshooting for latency and connection issues in Heroes of the Storm.
Black Screen in Heroes of the StormTroubleshooting black screen crashes in Heroes of the Storm.
Heroes of the Storm Lockups and Crash ErrorsTroubleshooting steps to resolve lockups or crashes in Heroes of the Storm.
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Input Mapping Game Controls to Unsupported ControllersInformation regarding Blizzard's stance on input mapping, as it relates to game controls
Blizzard Game Settings Resetting After ExitingTroubleshooting issues with your game settings changing back to default when you log back in to the game
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