Can't Claim The War Within Collector's Edition Key

Updated: 15 hours ago
Article ID: 361547
Product:

Common Problems

  • Error: "Oops! Something went wrong"
  • "An error has occurred. You already have access to an item that's included in this product, but we are unable to return its cost to your Battle.net Balance at this time. For more information on how you can claim your Battle.net Balance, please read this support article."
  • My The War Within Collector's code isn't working

You cannot claim a Collector's Edition code on a Starter Edition account. To upgrade your account from Starter Edition, please add game-time or a subscription to your account, then claim the key.