Can't log in to Sea of Thieves

If you get an error message saying that your account has been suspended or banned when trying to log in to Sea of Thieves, your account is restricted by an account action.

For more information about the action, go to your profile on the Sea of Thieves site. Your profile will show you details about the suspension, when access to the game will be restored to the account, and any other relevant information. For any additional support for a suspended account, please visit the Sea of Thieves support site.

If you can't launch the game from the Battle.net App, try following our Technical Troubleshooting steps.