Troubleshooting for issues loading the BattleTag or Real ID friend list

How to recover a Real ID contact deleted in error

Information on free items, products, games, and services

What to do if you missed a Free Weekend or the chance to claim a Free Game Time before the offer expired

How to access online play on Diablo III on the Nintendo Switch

How to qualify for the Hearthsteed

Information about the Battle.net friend notification window popping up in the middle of the screen.

How to cage or release a battle pet

Troubleshooting problems with the Battle.net friends list

Information on characters being stuck online and unable to create or join games.