Information about acquiring game time to obtain a WoW Token.

Have not received gold or items from a CoD (Cash on Delivery) mail.

Items or gold left in the mailbox for too long is deleted

What to do if you are missing mail from the auction house with items, gold, or both.

Change your Battle.net Account email address.

If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.

What to do if you cannot play even if you added game time or you started a subscription

What to do if you missed a Free Weekend or the chance to claim a Free Game Time before the offer expired

Use this page if you want to update the mailing address for your Battle.net Account.

Want to reclaim items or gold from the post but the character belongs to a WoW trial and can't access the mailbox