What to do if you missed a Free Weekend or the chance to claim a Free Game Time before the offer expired

Player inquiring about the length of their non-ban penalty, or the date when it expires

What to do if an order failed because the payment was rejected by Blizzard.

If you miss a sale, Customer Support can not extend sales, nor provide special offers that have expired.

Most holiday items are time limited and expire shortly after the related event ends

There's an error with your payment authorization. Your financial institution may be denying the payment. Contact your bank or credit card issuer for help.

There's an error with your payment authorization. Your financial institution may be denying the payment. Contact your bank or credit card issuer for help.

What to do if you cannot claim a World of Warcraft expansion code

What to do if you can't claim a Microsoft Rewards Code

Information on how to pause active game time on your World of Warcraft account